Special requests are subject to availability at the time of check-in. Please note that cultural norms and guest policies may differ by country and by property the policies listed are provided by the propertyĬharges for extra guests may apply and vary according to property policy.Ī cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. This property accepts credit cards cash is not accepted Special requests are subject to availability upon check-in and may incur additional charges special requests cannot be guaranteed Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges This is as other hoteliers in the town resort to purchasing properties to accommodate staff, while there are suggestions one hotelier is in the process of buying a B&B to accommodate staff.Extra-person charges may apply and vary depending on property policy During Covid we had to restrict the numbers eating in our bar, now we have to restrict them because the diminished level of staff is governing how many people we can cater for,” he says.īack in Westport Michael Lennon, hotelier and former national president of the IHF, suggests a more radical long-term solution regarding accommodation shortages. “One of them is still empty, even though I have advertised everywhere. In Clifden his brother Shane, who runs Guys Bar and Restaurant, resorted to developing two apartments in a building he owns to accommodate staff. Ironically, O’Grady says, he has “emails a mile long from people in Abu Dhabi, Dubai and South Africa, who want to come here to work but the long-winded bureaucracy is too prohibitive”.
During the pandemic some of them returned back home to their native countries in Europe whilst others left the industry altogether,” he says. Of our 72 staff, the core were historically from the industry. “Since the pandemic some of our regular staff have a new perspective on life and don’t want to work split shifts or in the evenings. “For a time we had to stop serving lunches and only opened for five days each week,” he says.ĭuring Covid we had to restrict the numbers eating in our bar, now we have to restrict them because the diminished level of staff is governing how many people we can cater for “We are 25 years in Kirwan’s Lane and 21 at O’Grady’s on the Pier in Barna and this is the worst year we have ever experienced,” O’Grady says. In Galway city and the village of Barna long-time restaurateur Michael O’Grady says staffing issues have been “a nightmare” this year. Local authorities have said they are going to move on this well, there are buildings that have been derelict in this town for over two decades,” he says. “The priority should be the redevelopment of derelict, vacant and unoccupied properties. The issue of derelict buildings, even in a planned and pretty town like Westport, is an ongoing problem that should have been addressed by Government long ago, he says. Madden is the Co Mayo chairman of the Irish Hotels Federation (IHF) and co-owner with his wife, Maria Ruddy, of the Clew Bay Hotel. He has returned to his hometown of Cómpeta,” says Madden. After he failed to find anywhere suitable to stay in Co Mayo, he went to Killarney to see if he could get a job with accommodation there. However, I wasn’t comfortable with the space they would have as a family. She was available to do some housekeeping work for us. I offered him a room in an apartment with other staff but he wanted to bring his wife and small child over and live in that room. We have taken two properties we had for Airbnb off the market to use to accommodate staff. “I gave a lovely Spanish man a position last month as a kitchen porter.
The hospitality sector has become even more reliant on foreign workers and teenagers who have just completed the Junior Cert but are restricted by protective regulations due to their age, he says. Westport hotelier Darren Madden says the shortage of staff has been exacerbated by university students, normally the backbone of the seasonal service industry, leaving the country on JI visas and local staff reassessing their working lives in the wake of the pandemic. “A perfect storm” and “a nightmare” is how one west of Ireland hotelier and a restaurateur have described the staffing and related accommodation crisis as the height of the summer season approaches.
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